Shipping Policy

1. We offer worldwide shipping, excluding certain countries and APO/FPO addresses.
2. Shipping is only available to confirmed order addresses. Please ensure that your order address matches your shipping address.
3. We guarantee that your order will be shipped within 24 to 72 hours after payment confirmation, excluding holidays.
4. Shipping methods include Yanwen, China Post, AliExpress Standard Shipping, HK Post, EMS, DHL, and FedEx, based on your selection at checkout.
5. If you have not received your item after 45 days, please contact us, and we will make every effort to resolve the issue.
6. We are not responsible for delays caused by customs, import duties, taxes, or any other customs charges.
7. Due to stock availability and time zone differences, we reserve the right to ship your item from the nearest available warehouse for prompt delivery.

Return Policy

1. You have 7 days to contact us and 30 days to return an item from the date of receipt. If the item is in your possession for more than 7 days, it will be considered used (provided there are no quality issues), and we will not issue a refund or replacement.
2. All returned items must be in their original packaging. Please provide us with the shipping tracking number and the specific reason for the return.
3. Once we receive the returned items, we will process a repair, replacement, or refund as quickly as possible.

Warranty Policy

1. All items come with a one-year guarantee, excluding those that have been damaged or misused after receipt.
2. If your purchase does not meet merchantable quality, fitness for purpose, or match the description provided, we are committed to resolving your issues.
3. For items shipped incorrectly, please contact us within 48 hours of delivery. We will arrange for the correct items to be delivered or refund your payment.
4. For defective or faulty products, please provide photos or videos, and we will resend or refund your order upon confirmation.

Customer Support

1. We strive to provide the highest quality products and customer service. Our customer service specialists are always available to assist you with any inquiries.
2. For questions regarding shipping times, product quality, or undelivered items, please do not hesitate to reach out to us for satisfactory answers and resolutions.
3. We greatly appreciate your positive feedback and 5-star Detailed Seller Ratings.
4. Your feedback is invaluable to us. If you are dissatisfied with your experience, please contact us first before leaving negative feedback, so we can address your concerns more effectively.

Thank you very much! Have a wonderful day!